Salonim Live - Help Center

Help Center

Find answers to your questions and get the support you need

Getting Started

Create Your Account

Sign up with your phone number and get WhatsApp or SMS to verify your profile and start using Salonim.live.

  • • SMS/WhatsApp verification required
  • • Email is also suggestion
  • • Image profile optional

First Steps

Complete your profile setup and explore the main features. Take our guided tour to familiarize yourself with the platform.

  • • Profile customization
  • • Event exploration
  • • AI configuration

Quick Tutorial

Check out our Instagram page and watch our quick start guide to master the essential features and get the most out of your experience.

  • • Video tutorials available
  • • Step-by-step guides
  • • Best practices tips

Account & Billing

Account Management

Update your personal information, change passwords, and manage your privacy settings from your profile tab within the iPhone app.

  • • Profile updates
  • • Image updates
  • • Notification controls

Billing Information

Manage your payment methods, view billing history, and update your subscription plan. All transactions are secure and encrypted.

  • • Payment methods
  • • Billing history
  • • Subscription plans

Invoices

Through the profile page you will be able to see all of your invoices.

  • • Get detailed invoices
  • • See history of all events invoices
  • • Download it in PDF format

Technical Issues

Common Problems

Solutions for login issues, loading problems, and feature malfunctions. Most issues can be resolved quickly with these steps.

  • • Logout and login again
  • • Clear cache of the browser
  • • Login with different device

WhatsApp Issue

Salonim.live works with WhatsApp messages, please make sure your WhatsApp alerts are on

  • • Supported numbers are only in Israel
  • • Check Salonim Live number is not blocklist
  • • Check Salonim Live is not in archive

Performance Tips

Optimize your experience with stable internet connection, updated browser, and proper system requirements for smooth operation.

  • • Internet requirements
  • • System specifications
  • • Performance optimization

Frequently Asked Questions

Additional Resources

Still Need Help?

Our support team is here to assist you

Email Support

[email protected]

Response within 2-4 hours